Data Privacy Your Rights Philippines

qqjili Privacy Policy – How Your Personal Data Is Handled

Last updated: 2025. This Privacy Policy explains what information we collect, how we use it, and the rights you have as a registered member on the qqjili platform.

1. Who We Are and Why This Policy Matters

qqjili operates an online gaming platform designed specifically for players in the Philippines, offering mobile-first access to casino games, slot titles, and live entertainment. As a platform that handles personal and financial information, we take our data protection responsibilities seriously. This Privacy Policy sets out clearly what data we collect from you, the purposes for which we use it, and how long we retain it. We are committed to complying with the Data Privacy Act of 2012(Republic Act No. 10173) and the regulations issued by the National Privacy Commission of the Philippines. By creating an account and using the qqjili platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to request account closure.

2. Information We Collect

When you register for an account on qqjili, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document as required under Philippine regulations. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, game history, and session activity logs. We automatically collect certain technical information when you access our platform, including your IP address, device type, operating system, browser type, and the pages you visit. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall user experience for Filipino players. We may also collect information you voluntarily provide when you contact our support team or respond to surveys and promotions.

3. How We Use Your Information

The personal data we collect is used primarily to operate and maintain your qqjili account, process deposits and withdrawals, and verify your identity in compliance with anti-money laundering requirements applicable in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. With your consent, we may also send you promotional communications about new games, bonuses, and platform features — you can opt out of these at any time through your account settings. Your gameplay and transaction data is used for internal analytics to improve platform performance, personalise your experience, and identify any unusual activity that may indicate a security concern. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

4. Sharing of Information

qqjili may share your personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal process. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with unrelated third parties for advertising or profiling purposes without your explicit consent.

5. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory requirements. Technical logs and session data are retained for shorter periods and are regularly purged in accordance with our internal data management schedule. When your data is no longer required for legal or operational purposes, we securely delete or anonymise it so that it can no longer be linked to you as an individual. You may request information about the specific retention periods applicable to your data by contacting our support team.

6. Your Rights as a Data Subject

As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to access a copy of your personal data, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your data for direct marketing purposes and to withdraw any consent you have previously given at any time. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within the timeframe required by Philippine law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

7. Cookies and Tracking Technologies

The qqjili platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us understand how players navigate the platform so we can make improvements, while preference cookies remember your settings such as language and display options. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles.

8. Security Measures

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include industry-standard encryption for data in transit and at rest, strict access controls that limit who within our organisation can view your personal information, and regular security audits of our systems and processes. Our platform is monitored around the clock for suspicious activity, and we have incident response procedures in place to address any potential data breaches promptly. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your qqjili account and to keep your login credentials confidential at all times.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. Your continued use of the qqjili platform after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any questions or concerns about this policy or our data practices, please do not hesitate to reach out to our support team.

Questions About Your Data?

Reach our Data Protection team at [email protected]. You can also review our Terms and Conditions or visit our FAQ page for more information about how we operate and protect our members in the Philippines.

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