Gaming should always be fun. qqjili is committed to providing a safe, fair, and enjoyable environment for all players in the Philippines — with tools and resources to help you stay in control.
At qqjili, responsible gaming is not just a policy — it is a core part of how we operate every day for our Filipino members.
You can set daily, weekly, or monthly deposit limits directly from your qqjili account settings. These limits help you manage how much you spend and prevent impulsive decisions during a gaming session. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. This gives you full control over your budget without relying on willpower alone. We encourage every Filipino player to set a limit before they start playing.
Losing track of time is one of the most common challenges in online gaming. qqjili lets you set session time reminders so you receive a notification when you have been playing for a set duration. You can choose intervals that suit your lifestyle — whether that is 30 minutes, one hour, or longer. When the reminder appears, it is a good moment to pause, take a break, and assess whether you want to continue. Healthy gaming habits start with awareness, and our time tools are designed to support exactly that.
If you feel that gaming is becoming a problem, qqjili offers a self-exclusion feature that allows you to temporarily or permanently suspend your account. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. You can request a short cooling-off period of 24 hours, or a longer exclusion of up to 12 months depending on your needs. Our support team can assist you in activating this feature quickly and confidentially. We take every self-exclusion request seriously and process it without delay.
Problem gambling can affect anyone. Knowing the early signs helps you or someone you care about get support before things escalate.
You are never alone. These organisations provide free, confidential support for anyone affected by problem gambling in the Philippines.
Crisis Hotline: 1553
Available 24 hours a day, 7 days a week. Free and confidential support for Filipinos experiencing mental health challenges, including gambling-related distress.
Helpline: (02) 8893-7603
Provides counselling and emotional support services across the Philippines. Their trained counsellors can help you work through gambling-related concerns in a safe, non-judgmental environment.
Email: [email protected]
Our dedicated support team is available to help you activate responsible gaming tools, discuss your account, or connect you with further resources. All enquiries are handled with complete confidentiality.
qqjili strictly enforces a minimum age requirement of 21 years old in compliance with Philippine gaming regulations. We conduct identity verification checks on all new accounts to prevent underage access to our platform. If you suspect that a minor is accessing a gaming account, please contact our support team immediately at [email protected]. We also encourage parents and guardians to use parental control software to restrict access to online gaming platforms on shared devices. Protecting young people is a responsibility we take very seriously as a licensed gaming operator serving the Philippines.
Gaming is best enjoyed responsibly. If you have questions about our tools or policies, our FAQ page has answers — or create your account today and experience a platform built with your wellbeing in mind.